Introduction
Welcome to Lake Ross Holiday Park and Fishery (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, specifically through our live chat and contact form features.
Information We Collect
When you use our live chat or contact form, we may collect the following types of information:
Personal Information
- Name
- Email Address
- Phone Number
- Any other information you choose to provide in the message
Usage Data
- IP Address
- Browser Type and Version
- Pages You Visit
- Time and Date of Your Visit
- Time Spent on Pages
How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your inquiries: We use your contact information to communicate with you and provide the information or services you request.
- To improve our services: We analyze usage data to improve the functionality and user experience of our website.
- To protect our website: We use the information to monitor and ensure the security of our website.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at .
Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email:
Address: Lake Ross Holiday Park and Fishery, Dozens Bank West Pinchbeck Spalding, PE11 3NA